Privacy Policy

Red Chilli Chow (“we”, “us”) operates a food ordering and home-delivery service in Greater Noida, Uttar Pradesh, India via our mobile applications and this website.

This Privacy Policy explains what information we collect, how we use it, and the choices you have.

Account details such as name, phone number, email address, and delivery addresses.

Order information including items ordered, spice preferences, order history, and support messages.

Device and app data such as device type, OS version, app version, approximate location for delivery, and diagnostics.

Payment metadata processed by our payment partners. We do not store full card numbers on our servers.

To fulfill orders, coordinate delivery, provide customer support, send order notifications, improve the app, prevent fraud, and comply with law.

With your consent or as permitted by law, we may send offers and updates. You can opt out of marketing notifications anytime.

We share data only as needed with delivery partners, payment processors, cloud/analytics providers, and when required by law.

We do not sell your personal information.

We retain account and order data as needed for operations, accounting, dispute resolution, and legal requirements, then delete or anonymize it.

We use reasonable technical and organizational safeguards; no method of transmission is 100% secure.

You may request access, correction, or deletion of your account data via the app or our Account Deletion page, subject to legal retention needs.

For privacy requests contact us through the Support page.

Our services are not directed to children under 13. If you believe a child has provided data, contact Support.

We may update this policy. The effective date above will change when we do. Continued use means you accept the updated policy.